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All Questions
How can buyers publish project requirements? What core information needs to be specified?
Buyers can publish project requirements through the following steps: log in to the platform, click the "Publish Requirements" button, and fill in the requirement details according to the page prompts. The information to be filled in includes: service type, industry, country/region, project phase, specific requirements, contact information, etc. The more detailed the requirement information you provide, the easier it will be to attract suitable suppliers.
How to filter suppliers that meet your requirements? How should filter tags be combined to achieve precise matching?
You can use the filtering features provided by the platform to find suppliers that meet your requirements. On the "Service Supply Plaza" page, you can filter by tags such as service type, industry, country/region, and response time. For more precise matching, we recommend combining multiple filter criteria: first narrow down the scope using primary conditions (e.g., service type, industry), then further pinpoint the results using secondary conditions (e.g., country/region, response time).
Can the published project requirement information be modified later?
You can modify the deadline for published project requirements. This operation can be performed on the "Personal Center - Project Footprint - My Posts - Service Requirements" page. If your requirements have changed, it is recommended to update the information in a timely manner to ensure that suppliers can stay informed of the latest situation.
How can purchasers check the progress of project coordination?
After logging in, you can view the progress and status updates of all connected projects on the "Personal Center - Project Footprint" page, and communicate with platform customer service at any time regarding project connection matters.
How to Choose the Right Chemical Engineering Service Provider?
Selecting a chemical engineering service provider requires a comprehensive multi-dimensional evaluation based on project type, scale, and implementation scenario, covering qualification standards, technical capabilities, and service systems. Priority should be given to verifying the provider's strength through resources of the Silk Road International Chemical Engineering Service Platform, with particular focus on confirming successful project achievements in energy and chemical engineering to validate their actual delivery capability.View Details»
For large-scale integrated refining and petrochemical projects, what specialized technical capabilities and project experience should suppliers possess?
In view of the scale, integration, and intensification characteristics of large petrochemical integrated projects, suppliers are required to possess full-process petrochemical integration capabilities, large-scale chemical engineering EPC general contracting expertise, and specialized technical capabilities for cross-border compliance implementation.View Details»
What are the differences in compliance requirements between chemical engineering projects in the Middle East and those in Southeast Asia?
Compliance requirements for chemical engineering projects in the Middle East and Southeast Asia vary significantly due to differences in regional policies, industrial foundations, and social environments. Key focus areas include environmental standards, safety certifications, and localization requirements, tailored to the industrial positioning and governance characteristics of each region.View Details»
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Start your cross-border engineering collaboration here
8~16 个字符,需同时包含数字,字母和符号
FAQ关闭
What are the benefits of completing your personal profile?
Completing your personal center profile offers the following benefits:
1. Enhances account credibility and authority;
2. Provides more precise service supply-demand matching and service provider recommendations;
3. Increases visibility and improves chances of being viewed and contacted;
4. Enjoys more professional services offered by the platform;
5. Improves transaction success rate and user experience.
Which languages does the platform support?
Our platform currently supports four languages: Chinese, English, Russian, and Arabic. After logging in, you can select your preferred language via the language switch button in the upper right corner. We are continuously working to add support for more languages in the future.
How can I contact customer service?
You can contact our customer service team through the following methods:

1. Online customer service: Click the "Online Customer Service" floating button at the bottom right corner of the page
2. Email: info@silkroad-chem.com
How to modify account information?
After logging in, you can click on the user avatar in the upper right corner and select "Personal Center" to enter the account settings page. On this page, you can modify personal information, contact details, password, and other details. Please ensure that the information you provide is accurate and valid so that we can offer you better service.
What should I do if I forget my account password?
If you have forgotten your account password, click the "Forgot Password" link on the login page and enter the email address you used during registration. The system will send a password reset link to that email. You can use this link to set a new password. If you encounter any issues, please contact customer service for assistance.
Need more help? Click the chatbot, Lulu, in the bottom right corner.